Privacy And Policy

The present privacy policy is for the users of Goodsonmove.com, which is a part of a company named Good Times Concepts Pvt. Ltd. having its head office at Delhi, India. Goodsonmove.com is a website which works on certain basic principles which are its foundation. We know and very well understand the value of the personal information that is provided by our customers to us. We understand that it’s a great deal for anyone to provide its personal confidential information to a third person and we would like to ensure you that your personal information is as secure with us as it is with you. We only ask for that information which is required either by law or which is required by us to provide you with the best of our services. We would like to ensure you that all and every necessary measure shall be taken by us to ensure protection and safety of your personal information. If you wish to avail our services then it shall be presumed by us that you accept all the terms and conditions of this privacy policy and shall be bound by it till the time you are availing the offered services. But if you do not agree or accept these terms and condition than you are requested not to proceed any further to use this website.

INFORMATION AND USE

In order to avail the services provided by Goodsonmove.com, every customer must get registered on the website and have their own account through which they shall be able to avail the services of this website. When a customer gets himself registered on this website, there is certain information which is required to be provided by the customer which are the customer’s your username, name, gender, email address, postal address, delivery address, telephone numbers, fax numbers, payment details, payment card details and bank account details. The information that is provided to us by our customers help us provide them with the best service possible by taking orders & payment from our customers and delivering goods at the desired destination of our customers. We would like to assure you that your data is completely secure with us as all the logistics, vendors and payment gateway people have signed a contract with us containing confidentiality clause which restricts them from sharing, selling, renting the data of our customers provided by us to them. We at goodsonmove.com may also use your personal data to provide you with the latest updates in regard to the new services introduced by us by way of email or SMS which if our customers do not wish not to receive can unsubscribe themselves by logging in their account on our website.

PERSONAL DATA WHEN SHARED

The personal data shall be shared in case it is so required by law, statute, legal authority or to any officer who is permitted by law or under the order of Indian courts. Goodsonmove.com also provides with the facility of online payment mode for which payment gateway is used to receive payments from our customers which is operated by a third party payment gateway operator and for this purpose certain data of our customers is provided to the payment gateway operators but we make sure that all your information is safe and secure as standard security measures are taken to provide utmost safety to our customer’s data.

SAFETY MEASURES

Goodsonmove.com is well aware of the significance and value of the personal information of all our customers, so we ensure all our customers that we shall take all the standard security measures that are required to protect your data from any kind of stealing, loss, damage, abuse, modification or alteration of any information, unauthorized access etc. We use standard security measures like secure server, secure socket layer, three layer security etc. which provides security to the personal data of our customers.
Note: In case any loss or misuse of data, Goodsonmove.com will not be held liable for any such loss which is beyond the control of our company.

THIRD PARTY WEBSITES

It is our policy to keep the personal information of our esteem customers confidential so we do not share such information with anyone who can misuse or abuse it but to fulfill our task we have to share your information with our logistics and other sections of our parent company only. We may also provide you with certain information, updates, and advertisements of any other website which may or may not be a part of our parent company. Such steps are taken by us to ensure that best service possible is provided to all our valuable customers.

COOKIES

Goodsonmove.com has a team of highly qualified IT professionals who have developed this website and made its use as easy as possible for our customers. This website uses cookies to make sure that the usage of this website becomes more comfortable, simple and convenient for its customers. A cookie is basically a piece of information or identification page which makes possible for our server to identify the browser that is using our server. A cookie is placed on the hard disk of your computer which provides us with the information about every visit that is made by our customers on our website. We would like to ensure all our customers that a cookie is not a virus and can not affect your computer in any harmful way, neither will it affect the performance of your system nor will it cause any harm to your hard disk. This is done to make sure that our customers’ experience of using this website becomes more comfortable and easy.

FREE CONSENT

If anyone avails any of the services offered by goodsonmove.com then you are giving us your free consent to use the personal information provided by you to us in accordance with this present privacy policy and you also accept to follow all the terms and conditions of this privacy policy.

GENERAL PROVISIONS

The present privacy policy is made in accordance with the current law and policies of the company which are subject to change as the law can change at any time, so we request our customers to kindly check for any change or update whenever possible as no specific notice will be given to anyone in regard to any change made in this privacy policy. In case any dispute takes place between any customer and our company then the Courts of Delhi only shall have the jurisdiction to entertain and try the dispute.

COPYRIGHT

The present privacy policy is the property of goodsonmove.com and we have exclusive copyright over this privacy policy. No one except goodsonmove.com has a right to use it in any way for any purpose. If any infringement is done by using it without the permission/consent of goodsonmove.com then legal action shall be taken against them.

INQUIRY

This privacy policy had been made keeping in mind the people who shall be availing the services of goodsonmove.com, so we tried to keep it simple and easy for everyone’s understanding, however still there is a possibility that we might have left certain things unanswered so for that purpose you are requested to send us your queries on either the official email address goodsonmove@gmail.com or you can also call us on the customer care no 8010701070 and we will answer all your queries.

Cancellation Policy

Goodsonmove.com believes in providing its customer with the best service possible and we at Goodsonmove.com try to make the usage of our website as simple as possible for our customers. In case our customer after placing the order want to cancel the same then it shall be done as per the steps given below which shall be different for different situations.
If a customer has placed an order and received bids from different LSP’s and then if the customer does not respond to any bid with in a period of 48 hours, then the order of the customer will be automatically cancelled,
Or, If a customer has placed an order and received bids from different LSP’s and has accepted one of the bids, then if the customer makes the payment by opting for any of the online payment options available, then in that case the customer has to contact the customer care executive immediately and get their order cancelled and if in case there is any loss or expense incurred by goodsonmove.com or by the LSP chosen by the customer, then the customer shall be held liable to pay for such loss or expense and the same shall be deducted from the payment made by the customer and the rest balance amount will be refunded to the customer’s account as per our refund policy,
Or, If a customer has placed an order and received bids from different LSP’s and has accepted one of the bids and then opted for making the payment by COD (cash on delivery) mode, then the customer has to contact the customer care executive immediately and get their order cancelled and if in case there is any loss or expense incurred by goodsonmove.com or by the LSP chosen by the customer, then the customer shall be held liable to pay for such loss or expense and if the customer will not pay for the loss or expense, then goodsonmove.com has the liberty to take legal action against the customer to recover the losses or expenses incurred including the litigation charges,
Or, If a customer on receiving bids from different LSP’s against the order placed by him/ her then the LSP chosen by the customer will performed his task, However if the customer is not satisfied with the work performance or there is any other dispute which has arisen between the customer and the concerned LSP, the same shall be referred to arbitration in order to avoid harassment either party by way of litigation.
Or, If the customer after opting for any of the online payment options including COD (cash on delivery) for making payment against the order place by him/ her wishes to cancel the same, the same can be cancelled only beyond 24 hours from the receipt of the order failing which the customer will be liable to make the full payment to Goodsonmove.com as by that time both Goodsonmove.com and LSP would have incurred the expenses towards the fulfillment of the order. However, if the payment is being made in advance through the online mode then that amount will be forfeited. In case of COD (Cash on Delivery) mode if the customer does not make payment for the order then goodsonmove.com has the liberty to take legal action against the customer to recover the losses or expenses incurred including the litigation charges.

Refund Policy

Goodsonmove.com believes in fair dealing and we ensure our customers that we will always stick to our words. If in case there is a cancellation of any order as per our cancellation policy for which payment has already been made through any of the online payment options available, then the whole amount will be credited to the account of the customer from whom the payment was made after deducting 3% transaction charges in processing the online transaction of the amount and/or any loss or expense incurred by goodsonmove.com or by the LSP. The amount shall be credited to the account from which the payment was made with in a period of 15 days from the date of cancellation of the order.

About Us

On demand access to logistic service provider, for single parcel to full truck load shipments across India.

Contact US

info@goodsonmove.com

office-132, first floor, Sunder Vihar, Paschim Vihar, New Delhi, Delhi 110087

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